Shipping Policy

Shipping Policy for NXG Creation Rugs Website

1. Shipping Methods and Carriers:

  • We offer several shipping options for your convenience, including standard ground shipping, expedited shipping, and international shipping.
  • Our primary carriers include [list carriers here], but we reserve the right to use alternative carriers as necessary.

2. Processing Time:

  • Orders are typically processed and shipped within 5-6 business days after payment confirmation.
  • Custom or made-to-order items may require additional processing time, and specific lead times will be communicated upon order placement.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight, dimensions, destination, and selected shipping method at checkout.
  • Free shipping may be offered for orders exceeding a certain purchase amount, as outlined on our website.

4. Shipping Destinations:

  • We ship our products to addresses all over the World.
  • For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.

5. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor the delivery status of your package.

6. Delivery Timeframes:

  • Estimated delivery timeframes vary depending on the shipping method selected and the destination.
  • While we strive to meet delivery estimates, unforeseen circumstances or delays beyond our control may occur.

7. Shipping Restrictions:

  • Certain items may be subject to shipping restrictions based on size, weight, or regulations imposed by carriers or destination countries.
  • We do not ship to P.O. boxes, APO/FPO addresses, or certain remote areas.

8. Order Modifications and Cancellations:

  • Requests for order modifications or cancellations must be submitted promptly before the order is processed for shipping. Once shipped, orders cannot be modified or canceled.

9. Returns and Exchanges:

10. Policy Updates:

  • We reserve the right to update, modify, or change our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.